TERMS & CONDITIONS
Terms & Conditions
Last updated: [October 10, 2025]
Welcome to Canyon View Media. These Terms & Conditions (“Terms”) govern your access to and use of our website (www.canyonviewmedia.com) and any services provided by Canyon View Media (“we”, “us”, “our”). By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or engage us.
1. Services
Canyon View Media is a full-service creative agency specialising in film & video production, brand strategy & positioning, social media management, digital marketing and related services. We engage with clients to develop branded content, commercials, film, video, and multimedia storytelling.
We will provide services as per the specific agreement (e.g., proposal, contract or statement of work) between you (“Client”) and us. These Terms apply in addition to any specific agreement.
2. Proposals, Contracts and Payment
2.1 We will provide a proposal or quote outlining the scope of work, deliverables, timeline, fees, payment schedule and any other relevant terms.
2.2 Upon acceptance of the proposal, a contract or statement of work will be executed that incorporates these Terms and any additional provisions.
2.3 Unless otherwise stated, fees are due according to the payment schedule. Late payments may incur interest or suspension of services.
2.4 We reserve the right to require a deposit or milestone payments prior to commencement of services.
2.5 All payments are non-refundable except as expressly provided in the applicable contract.
3. Deliverables, Revisions & Ownership
3.1 We will deliver the agreed-upon deliverables (e.g., videos, digital assets, social content) as described in the contract.
3.2 The Client is responsible for providing timely feedback, approvals and any materials (such as logos, brand guidelines, assets) needed for production. Delays in providing such may extend timelines and incur additional costs.
3.3 We will typically allow a specified number of revision rounds (as set out in the contract). Additional revisions will be billed at our prevailing rates.
3.4 Ownership of final deliverables: Upon full payment, the Client receives the rights specified in the contract (for example, rights to use the video or asset for specified purposes). We retain ownership of our underlying work-in-progress, raw files, project files and our general creative know-how. Unless otherwise agreed, we retain the right to include the work in our promotional portfolio.
3.5 If the Client requests full ownership including raw, project or source files, this must be negotiated and additional fees may apply.
4. Intellectual Property
4.1 We warrant that our work will not infringe on any third-party copyrights, trademarks or other intellectual property rights. The Client must ensure that any materials they supply (logos, music, images) are cleared for use, or otherwise provide appropriate licenses.
4.2 The Client grants us a non-exclusive, royalty-free license to use any materials the Client provides for the purpose of performing our services.
4.3 We reserve the right to use Client’s name, logo (with permission) and project footage in our marketing, unless the contract explicitly states otherwise.
5. Client Responsibilities
5.1 The Client will provide reasonably timely feedback, approvals and any materials required.
5.2 The Client will appoint a single point of contact for communication.
5.3 The Client will ensure compliance with all laws, regulations and third-party rights in relation to the materials and usage of deliverables.
5.4 The Client will not misuse the deliverables in a manner not agreed in the contract (for example unauthorized modification, mis-attribution, illegal use).
5.5 The Client agrees to hold us harmless from any claims arising from the Client’s breach of this Section.
6. Confidentiality
Each party (Client and Canyon View Media) agrees to keep confidential any non-public, proprietary information of the other party disclosed in the course of the engagement (“Confidential Information”), and not to disclose such information to third parties without the other’s written consent, except as required by law. This obligation continues for a period of [two (2) / three (3)] years after termination of the services.
7. Warranties & Limitations of Liability
7.1 We warrant that our services will be performed with reasonable care and skill in accordance with industry standards.
7.2 Except as expressly provided in the contract, we disclaim all other warranties, including implied warranties of merchantability or fitness for a particular purpose.
7.3 Under no circumstances will we be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or business interruption, even if we have been advised of the possibility of such damages. Our aggregate liability for any claim arising out of or relating to the services will not exceed the total fees paid by the Client under that specific contract.
7.4 If applicable law does not allow limitation of liability as set above, our liability will be limited to the maximum extent permitted by law.
8. Termination
8.1 Either party may terminate the contract upon material breach by the other party, provided that notice is given and a reasonable opportunity to cure is afforded.
8.2 Upon termination by the Client (without fault by us), the Client remains responsible for payment of all work performed up to the date of termination, including any committed costs.
8.3 Upon termination by us (without fault by the Client), we will refund any pre-paid fees for unperformed work, after deducting any expenses incurred and work performed to date.
8.4 Termination does not relieve either party of its obligations with respect to confidentiality, intellectual property ownership, payment of amounts owing or other accrued rights.
9. Force Majeure
Neither party will be liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, strikes, governmental restrictions, fire, flood or failure of telecommunications or power. The affected party will notify the other promptly, and both will use best efforts to minimise the impact.
10. Governing Law & Dispute Resolution
10.1 These Terms and any contract between the parties will be governed by and construed in accordance with the laws of the State of Georgia, United States, without giving effect to any conflict of laws provisions.
10.2 Any dispute arising out of or relating to these Terms or the contract will be resolved first by good-faith negotiation between the parties. If not resolved within 30 days, the dispute may be submitted to mediation or binding arbitration (as specified in the contract) rather than litigation.
10.3 Venue for any court action (if applicable) shall be in the state or federal courts located in Fulton County, Georgia.
11. Amendments
We may revise these Terms from time to time. When we do, we will post the updated version on our website and update the “Last updated” date. Your continued use of our website or our services after the changes constitute your acceptance of the new Terms.
12. Entire Agreement
These Terms, together with the specific contract (proposal, statement of work) between us and the Client, constitute the entire agreement between the parties, superseding all prior or contemporaneous understandings, representations or agreements. Any further modifications must be in writing and signed by both parties.
13. Severability
If any provision of these Terms is held invalid or unenforceable under applicable law, that provision will be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
14. Notices
Any notices under these Terms shall be in writing and delivered to the addresses specified in the contract or as otherwise agreed. Delivery via email (to the address you provided) will be sufficient.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Canyon View Media
100 Hartsfield Center Parkway
Atlanta, GA 3035